Campbell Toyota — Car Dealer in Chatham Kent

Reviews of Campbell Toyota

• Colin

  Added 2016.08.15

  I bought a used car from Campbell Toyota in Chatham Ontario. It had a major differential leak that was not disclosed to me, even though Ontario's Safety required it to be checked. My diff had fluid that was dried like jelly because of how long it was leaking. I called 15 days after I bought it because I noticed a spot on the driveway. I was told that Campbell Toyota would take care of me if there was a big issue after purchasing , when I called to inquire about the leak they said it was as-in sale and I should have seen the leak before buying and that their hands were clean. On top of that, they safety'd the car with dangerous brakes; every bottom caliber slider pin was sized solid to the point I had to replace all the carpets. Brake pads were worn so uneven it was terrible.
• Lauren

  Added 2016.07.08

  Definitely recommend it!!
• Hayden

  Added 2016.06.14

  Purchase used certified 2011 car maintain by them and it was in perfect condition!!
• Luke

  Added 2015.09.23

  Overall Great Service!
• Seth

  Added 2015.08.14

  The best and honest . Know what they are doing . I go from Windsor to service my Toyota.Thank you .
• Anthony

  Added 2014.11.16

  The main reason I CAN'T recommend Campbell Toyota's used car department is because customer safety is of least priority to them, let alone customer satisfaction.
• Nicholas

  Added 2014.01.19

  Amazing service given by Anne who went beyond and above expectation!!
• Carter

  Added 2013.11.23

  However no one is perfect, and a perfect example. In last week and had $700 worth maintenance done, in the following week was mailed out a coupon that should have been used on that work. The coupon's value was $58. So that was annoying and the coupon expires end of the month.
• Isabella

  Added 2013.09.20

  I got another Toyota Dealership to look at my differential and they covered the work under warranty even though it was my first visit with them. Not only that, they found an animal nest near the coil packs with one wire chewed down to the copper, which Campbell Toyota neglected to fix when safety'ing the vehicle.
• Caleb

  Added 2013.08.21

  Bought a new Rav4 in 2015. Within the first week after owning it my wife noticed the brakes kept making a grinding noise every time she pressed on the brake pedal. I also noticed this same grinding noise whenever I drove it. Called them and took it back in to get it addressed. They said that during the night rust accumulates on the break disk and it gets between the disk and calipers when you apply the brake. So the grinding noise is rust. They said there wouldn't be any real purpose in replacing the brakes as it would just happen again. This does not speak well of Toyota quality. So fast forward to present day and the grinding issue still exists. If I had known I was in for grinding brakes from a brand new vehicle, I wouldn't have made the purchase. Plus the fact that this car rides like a go cart. Every little sewer cover you drive over feels like a 3 foot deep hole in the road. I literally have to drive down the road veering left and right in my lane to avoid these sewers. We previously owned a new 2006 Toyota Sienna van which was a joy to drive and upon trading it in (after 9 years of ownership) on the Rav4, had no issues and never had anything replaced other than the usual tires, air filters, etc. My recommendation would be to steer clear (pun intended) of any Rav4 vehicle. Short wheelbase equals a very poor ride in Toyotas case. Perhaps try Honda. Also for those of you who aren't aware, Campbell Toyota has cancelled their rewards program. When I was at the dealership I was given $28.00 off of my bill with no reason as to why it was being suddenly cancelled. So if you have some time left on this program, get your car in asap, or lose the benefit you may have received.
• Noah

  Added 2013.05.11

  Was impress by Chad flexibility and comprehension of situation!!